Returns

Unfortunately, we do not offer refunds at this time. Exchange only.

Exchange:

Our policy lasts 7 days after your purchase. We can not offer you a refund, only an exchange. 

To be eligible for an exchange, your item must be unused and in the same condition that you received it (free of make-up stains, free of odor),  with the original receipt, and store tags affixed. 

- NON-RETURNABLE ITEMS INCLUDE: undergarments including lingerie.


If you are interested in exchanging an item, you may exchange that item for another of equal or less value.

Once your return is received and inspected, we will send you an email to notify you if we agree or not to do an exchange. If we agree,  you will be able to select the item for an exchange.

 Shipping

- Customer is responsible for shipping fees to send the order back to New York Trends.

- Shipping and handling fees are not refundable.

- Include your order number in the following return shipping address:
New York Trends
Attn: Returns Department
(Your order number)
205A South George St
York, PA 17401

- For your security, please return your item(s)  with an insured courier (e.g., FedEx, UPS, USPS Parcel Post) and retain your receipt; www.newyorktrendsonline.com is not responsible for items damaged or lost in transit.

 - www.newyorktrendsonline.com  is not responsible for misuse, mishandling or any other actions or inactions attributable to the purchaser and or carrier (United States Postal Service, UPS, FEDEX, etc).

 Risk of Loss/Delay:

All items purchased from www.newyorktrendsonline.com are made pursuant to a shipment contract. This means that the risk of loss/delay and title for such items pass to you upon our delivery to the carrier.

 Applicable Law:

This site is created and controlled by www.newyorktrendsonline.com in the State of Pennsylvania, USA. As such, the laws of the State of Pennsylvania will govern these disclaimers, terms, and conditions, without giving effect to any principles of conflicts of laws. We reserve the right to make changes to our site and these disclaimers, terms, and conditions at any time.

 

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